Answers to the questions people most often ask before booking a session with Let's Heal & Thrive.
Online counselling is a live, one-on-one session held over video or audio call instead of in a physical office. Research and clinical experience both show it can be just as effective as in-person therapy for most concerns, including anxiety, stress, relationship issues, and low mood — with the added convenience of attending from wherever you feel comfortable.
Nidhi works with individuals, couples, and teenagers on concerns including anxiety and stress, low mood, relationship and communication difficulties, self-esteem, grief and loss, and general emotional wellbeing. If you're unsure whether your concern fits, you're welcome to book a session and discuss it directly.
Yes. Teen Counselling is offered both online and in-person for clients aged 18 and under. Since it's for minors, a parent or legal guardian must provide signed consent before the first session — this is arranged automatically as part of the booking process.
Yes. Sessions are conducted in a private, confidential setting, and information shared in therapy is kept strictly confidential in line with professional ethical guidelines — only disclosed where there is a risk of harm to you or someone else, or where required by law.
Individual Counselling is ₹800 online / ₹1,000 in-person. Couple Counselling is ₹1,000 online / ₹1,200 in-person. Teen Counselling is ₹800 online / ₹1,000 in-person. In-person sessions are not yet active — online sessions are currently available for all services.
Click "Book Consultation" anywhere on the site, choose your service and format, pick a date and time from the available slots (9:00 AM to 10:00 PM, every day), and fill in your contact details. You'll get a summary to review before confirming your request.
Our team will call you to arrange online payment for the session. Your slot is confirmed once payment is received. You'll also get a confirmation email with your requested date and time.
In-person sessions are planned but not yet active. Right now, all sessions are conducted online. The site will be updated as soon as in-person availability opens up — stay tuned.
You can reschedule or cancel an appointment by giving at least 4–5 hours' notice before your scheduled session time. Cancellations or missed appointments with less notice may be subject to a fee, at the therapist's discretion.
This website is not intended for emergencies. If you or someone you know is in crisis, please contact Tele MANAS at 1800-89-14416, available 24/7, or reach out to your nearest emergency service immediately.
Yes. For any client under 18, a parent or legal guardian must provide signed consent before therapy begins. A downloadable consent form is provided automatically during booking when the client's age is under 18.
If you're unsure, the free Mental Wellbeing Check-In on this site is a good place to start — a short, plain-language self-assessment that can help you understand what you're experiencing. It's not a diagnosis, but it can help you decide whether it may help to talk to someone.
Reach out directly and we'll get back to you as soon as we can.
